RETURN POLICY

RalcoRZ Performance offers this website, including all information, tools and services available from this site to you, the user / purchaser, conditional upon your acceptance of all terms, conditions, policies and notices stated here. In using this website, you are deemed to have read and agreed to the following terms and conditions. These terms and conditions may be modified from time to time and your continued use of this website and any subsequent purchases shall signify your agreement to any changes.

RETURN POLICY

If you are not completely satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery. Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.

The few exceptions for items that cannot be returned include: Items Marked “Non-Returnable” (clearly indicated on the product page before placing your order) All Wheel & Tire Packages

For orders delivered within the continental US where reason for return isn’t a result of a RalcoRZ Performance error, the cost of the initial shipping charge and a return fee will be deducted from your refund. A prepaid shipping label(s) will be provided. The flat fee for each item being returned can be found in the chart below: Retail cost of the item Per Item Return Fee:

From $0.00-$99.99 = $9.50
More than $100.00 = $15.50

Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by Ralco RZ Performance, a return shipping label will be provided.